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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Mimi Delacruz

September 30, 2026

5  out of  5
rating by Mimi Delacruz
"Ms. Jennifer is so wonderful and very knowledgeable about Statefarm services. She goes above and beyond to help her customers. I would highly recommend her for any of your insurance services."
We responded:
"Thank you for the 5-star review of Carl Venable’s team - we really appreciate your kind words! "
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Brooke Rodgers

September 30, 2026

5  out of  5
rating by Brooke Rodgers
"Mrs Jennifer is a lovely person. She is always so helpful with any questions I have. She is very patient with everyone."
We responded:
"Thank you for the 5-star review of Carl Venable’s team - we really appreciate your kind words! "
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Albert Perrilliat

September 24, 2026

5  out of  5
rating by Albert Perrilliat
"Thank you Jennifer Childers for helping me with my total loss claim . 5 stars"
We responded:
"Thanks so much for the fantastic rating, Albert! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
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Monica Adams

September 16, 2026

5  out of  5
rating by Monica Adams
"The staff at State farm are ALWAYS VERY NICE‼️ #highly recommend State Farm‼️ It's always a pleasure speaking with Ms. Donna, Ms. Jennifer, and Mr. Carl 10/10 Great service‼️"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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sheila downs

September 15, 2026

5  out of  5
rating by sheila downs
"We have been with State Farm for several years and we have had great service. Jennifer who works in carls office has always taken great care of us, she has gone above and beyond to make sure we had everything we needed.if you want a blanket call anyone but if you want great, guaranteed protection call Jennifer !!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Carl Venable’s team. "
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Jeff Berry

September 14, 2026

5  out of  5
rating by Jeff Berry
"Had a smooth easy experience with Jennifer, had been doing with another company and she made this transition easy and informative. When I was broke down she called to make sure I had help."
We responded:
"Hi Jeff, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Carl Venable, Your State Farm Agent "
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Calvin Thaggard

August 25, 2026

5  out of  5
rating by Calvin Thaggard
"Great office to work with especially Jennifer"
We responded:
"Calvin, thank you for the amazing review! Our Madison insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Carl Venable, your State Farm Agent "
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Gennett Travis

August 4, 2026

5  out of  5
rating by Gennett Travis
"State farm is very good insurance company, , i recommend them very much thanks to Donna , Carl plus Jennifer they are the best at what they do, go see them"
We responded:
"Thank you so much for the 5 stars, Gennett! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Leigh Ardoin

July 28, 2026

5  out of  5
rating by Leigh Ardoin
"I had a great experience with Mr. Carl for my life, home, and auto insurance! They made the entire process simple and stress free. They were knowledgeable, responsive, and took the time to find the best coverage at a great price. I highly recommend them to anyone looking for excellent service and someone who truly cares about their clients."
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jaylian richardson

July 24, 2026

5  out of  5
rating by jaylian richardson
"Great company to be with and very reliable"
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Ashley Vaughan

July 21, 2026

5  out of  5
rating by Ashley Vaughan
"Thank you to Carl and Jennifer for always helping us with our insurance needs . We appreciate you both . 5 star office"
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JAMES CHILDERS

July 20, 2026

5  out of  5
rating by JAMES CHILDERS
"THIS IS A 5-STAR INSURANCE COMPANY-"
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Kirsten Childers

July 9, 2026

5  out of  5
rating by Kirsten Childers
"Thank you for making my first insurance experience easy and stress-free. I truly appreciate your guidance and support!.."
We responded:
"You are so welcome!"
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Shun

September 26, 2025

5  out of  5
rating by Shun
"I've had a great experience with Carl for the last 20 plus years, and recently with Jennifer who is amazing! They provide my car, life, and motorcycle insurance, and their service has been consistently excellent. The team is friendly, professional, and always willing to help. Every time I’ve had a question, they’ve been knowledgeable and quick to provide clear, helpful answers. It’s reassuring to know I’m in good hands with a company that truly cares about its customers. Highly recommend!"
We responded:
"Thank you, Lashonda, for your wonderful feedback! I'm delighted to hear about your positive experiences with our team over the years. It's fantastic to know that Jennifer and the rest of our team have been able to assist you with your insurance needs. We're committed to providing friendly and professional service, and it's great to see that reflected in your experience. If there's anything else we can do for you, just let us know!"
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Markus Swing

July 28, 2025

5  out of  5
rating by Markus Swing
"Very helpful and patient in helping me. Took a lot of time to make sure I understand apps and how to navigate them."
We responded:
"Thank you for your review, Markus! I'm happy to know that you found our assistance helpful and patient. It's important to us that you feel comfortable navigating the apps. If you have any more questions or need further assistance, feel free to reach out anytime!"
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steven guan

August 5, 2024

1  out of  5
rating by steven guan
"one of your client has a big tree fell into my property and I need your client information to file a claim about this incident. But unfortunately, it was pretty ridiculous that Jennifer Childers answers the phone and she said the owner has instructed her to not speak to me. you guys are licensed insurance and known this incident two weeks ago and didn't cooperate which is joke as a public company."
We responded:
"Hey Steven, thanks for bringing this to our attention. I'm really sorry to hear about your experience. We take these matters seriously and want to help resolve this situation. Please reach out to our office directly so we can discuss this further and find a solution.

- Carl Venable - State Farm Insurance Agent, Madison, MS"
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Paige Boykin

April 24, 2024

5  out of  5
rating by Paige Boykin
"Jennifer is by far, the best. She has always handled mine and my families needs, without second thought or hesitation and goes beyond. State Farm as a whole has been great to us and for us for 20+ years."
We responded:
"Paige, I'm thrilled to hear that Jennifer as consistently provided exceptional service for you and your family for over 20 years. We appreciate your loyalty and trust in State Farm to meet your insurance needs! - Carl Venable - State Farm Insurance Agent, Madison, MS"
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Justin Shaw

March 4, 2024

5  out of  5
rating by Justin Shaw
"Thankful to Ms Jennifer for looking after my account and keeping me posted on my bill and my discounts . !! Love this office !!"
We responded:
"Justin, thank you for taking the time to leave us a review! Jennifer is a wonderful member of our team and we are so glad to hear she was able to assist you with your insurance needs! We hope to continue serving your insurance needs for many years!"
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Kimberly Lewis

February 23, 2024

5  out of  5
rating by Kimberly Lewis
"Mrs. Jennifer is the absolute BEST. Anytime I have anything I need to do Mrs. Jennifer is always a phone away. She’s always there anytime of day. I just love her so much"
We responded:
"Kimberly, we appreciate your kind words about Jennifer! It is our main goal in our office to offer great coverage options & a smooth customer service experience for our policyholders, and we are delighted you are satisfied! Our office is here for you whenever you need us and we are grateful you have chosen our office to help secure what matters most!"
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Denise

February 20, 2024

5  out of  5
rating by Denise
"Jennifer is the Absolute Best! She's is very helpful and cheerful! My family has been with State Farm since 2013 and its been a great experience."
We responded:
"Denise, thank you for taking the time out of your day to leave us a review! We love hearing about how Jennifer provided a wonderful insurance experience for you. Our office loves being your good neighbor!"
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michelle jackson

January 23, 2024

5  out of  5
rating by michelle jackson
"Jennifer is helpful with everything she let me know about policies that state farm have that my whole family can benefit from"
We responded:
"Thank you, Michelle, for the wonderful review! Our team strives to provide excellent service, and we are happy to hear that our team delivered for your policies! Jennifer always puts our customers first."
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Jamario Smith

January 19, 2024

5  out of  5
rating by Jamario Smith
"I love Jennifer and her professionalism. She really took time to explain my coverage and my options. I have had a pleasant experience everytime I visits her office."
We responded:
"It warms our hearts to know that you appreciate Jennifer's professionalism and the effort she puts into explaining your coverage and options, Jamario. Creating positive and pleasant experiences for our clients is what we strive for, and we're delighted to have made a difference during your visits to our office. We value you for letting us be your good neighbor!"
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Todd Smitherman

April 26, 2023

5  out of  5
rating by Todd Smitherman
"I have stayed with this office for many years after leaving the Jackson area. Jennifer Childers is the bomb--super helpful and responsive, very easy to work with regarding policy changes and claims."
We responded:
"Thank you for the wonderful review, Todd! Jennifer is a fantastic asset to our team and we’re happy to hear she was able to help you with your insurance needs. Our office is here for you whenever you need us and is honored you have chosen us to protect what matters most."
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Okieya Collins

April 3, 2023

5  out of  5
rating by Okieya Collins
"Jennifer is the best ever... ! I wish everyone knew her. She not only saved my family good money but helped educate me on the coverage I'm actually getting. She was amazing from start to finish. Some of the best customer service I've ever gotten. I'm so happy to even write this review!! I’ve been loyal customer for years"
We responded:
"Thank you, Okieya, for the amazing review! Our team works hard to provide a great insurance experience in Madison and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our Carl Venable - State Farm family and look forward to continuing our relationship!

"
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Darron Hinton

March 30, 2023

5  out of  5
rating by Darron Hinton
"I love my experience with State Farm. Jennifer Childers is awesome to work with she will help you with your insurance needs, and she will make sure that you get the best rate on your home or auto insurance. There is nowhere else that will ever get my business again."
We responded:
"We love seeing reviews like this, Darron! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"